Refund Policy:

If you are not happy with our service, please contact us within 14 days of your initial payment and we will refund your full payment after deducting any credits spent by you and any transactional charges incurred by third party payment processing companies. Email our helpdesk at cloud @ thulya.com.

Fee paid for the domain registrations are not refundable as the domain registration is not reversible. The fee paid to the domain registration is instantly paid to the third party domain registrars approved by ICANN and such registrations are not refundable (non-refundable).

Refunds will be provided only for the hosting services within the 14 days from the time of registration. The hosting cost too can not be refunded beyond 14 days as we spend the amount to procure, manage, administer and maintain the hosting infrastructure and services but we can terminate the services for you prior to the next billing cycle upon your request.